"customer manager" posts
NBC News A beauty supply store manager in North Carolina is under fire for a video that appears to show him pinning down a female customer he accused of shoplifting.
via NBC Asian America
108 months ago
BuzzFeed Video Customer service is key
108 months ago
Jalopnik Police say when the dealership manager had the husband's phone to find a credit pre-approval document, he discovered a nude photo of his wife, which he then emailed to a swingers' website.
112 months ago
Techmeme Microsoft launches Outlook Customer Manager, a lightweight CRM for helping Office 365 users track customer interactions and history (Sarah Perez / TechCrunch) http://techcrunch.com/2016/11/14/outlook-gets-its-own-lightweight-crm-outlook-customer-mana
Read more ... ger/
112 months ago
Jezebel A lawsuit claims that then-Beautique manager Edward Moffett drunkenly attempted to take a customer's cab and became extremely violent when she objected.
118 months ago
Business Insider This Chick-fil-A manager's response is incredibly heartwarming.
122 months ago
Daily Mail Getting your name spelled wrong is not the worst thing that can happen to you at Starbucks
130 months ago
Mashable Please cross "spelling your name wrong" off the list of worst things that can happen to you at Starbucks.
130 months ago
500px Get a glimpse of how we do customer support with insights from our customer excellence manager Alex Flint. Thanks for the feature, Freshdesk!
132 months ago

Lavonda Henry Johnson I think I will be starting a new trend: I want people to start holding companies accountable for their actions by using the social media.
I had a very bad customer service experience at Sandhills Best Buy location in Columbia SC store #1515, thanks
Read more ... to Geek Squad manager Matt Norris. The manager was rude, unfriendly, and unwilling to accommodate a paying consumer. He refused to contact the store manager, and he refused to offer any alternatives to resolve my issue even though the corporate geek squad stated that he had several alternatives he could have offered. Is it a race situation, I do not know, but what I do know is that customer service at this Sandhill location is missing and someone needs to help them find out what it means because according to what I was told to my face by the Sandhills Best Buys geek squad they need to do what’s best for the company. Oh, and I did request for the store manager to contact me, even though he was in the store but simply was too busy to speak to me as well. I provided my contact information and reference number for him to review the situation, yet by the end of the day he still had not bothered to call.
This is not the first bad experience I have encountered with this particularly manager or at this store; I sent in a customer complaint via email and received an auto reply back advising that the company will review their policies. I do not feel that is acceptable, considering that I still have a problem. Therefore, I will be writing a formal letter to the corporate office regarding this matter. In the meantime, please share this with your friends.
133 months ago
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